GENERAL TERMS OF CONTRACT

Below is the contractual document that will govern the purchase of products and services through the website https://sevillaintercambio.com/, owned by Anura Digital S.C. (hereinafter the provider).

By accepting this document, the user confirms that they:

1. Have read, understand and comprehend the contents set out herein.
2. Are a person with sufficient legal capacity to enter into this contract.
3. Accept all the obligations set out herein.

These Terms shall remain valid indefinitely and shall apply to all purchases made through the provider’s website https://sevillaintercambio.com/.

The provider reserves the right to unilaterally modify this Terms of Contract policy, without this affecting any goods or promotions purchased prior to the modification.

IDENTITY OF THE PARTIES

On the one hand, the provider of the goods or services purchased by the user is

Denominación Social: Anura Digital S.C.

Nombre Comercial: Sevilla Intercambio

Domicilio Social: Calle Arquitectura 5, Torre 8, Planta 3, Módulo 8, CP 41015, Sevilla (Sevilla)

NIF: J90363300

Teléfono de atención al cliente: 955 543 566

Correo electrónico: info@sevillaintercambio.com

and, on the other hand,

The user, registered on the website with a username and password, for which they are fully responsible in terms of use and safekeeping, and who is responsible for the accuracy of the personal details provided to the provider.

PURPOSE OF THE CONTRACT

The purpose of this contract is to regulate the contractual sales relationship established between the provider and the user at the moment the user ticks the relevant box during the online purchase process, indicating their agreement.

This contractual sales relationship involves the delivery of a specific product or service in exchange for a set price, publicly displayed on the website.

PURCHASE PROCEDURE

The purchase process may only be carried out in Spanish. If it can be carried out in another language, this will be indicated before the purchase process begins.

In order to access the services offered by the provider, the user must register through the website by creating a user account. To do so, the user must freely and voluntarily provide the personal details requested.

Registering does not oblige the user to make a purchase, but it is necessary in order to do so.

The user will have a username and password, and agrees to use them responsibly and not make them available to third parties, as well as to notify the provider if they are lost, stolen, or accessed by an unauthorised third party, so that the account can be blocked immediately.

The user may not choose a username intended to mislead others into believing they are a member of the provider’s staff, nor any offensive, insulting language, or expressions that are otherwise contrary to the law or to standards of morality and good practice.

Once the user account has been created, in accordance with the requirements of Article 27 of Law 34/2002 on Information Society Services and Electronic Commerce, please note that the purchase process will follow these steps:

• Choose the product you are interested in
• Select the product and add the item to your shopping basket
• You can continue shopping for new products or click the button to proceed with the purchase
• Next, you may optionally fill in your shipping address, billing details, shipping method and payment method
• Confirm your order

In all cases, once the purchase process is complete, the provider’s platform will inform the user by email of all the details, price, shipping method, purchase date and estimated delivery date of the product or service purchased.

ORDER DELIVERY

Orders will be delivered to the address freely chosen by the user. The provider therefore accepts no responsibility if delivery of the product or service fails to take place because the details provided by the user are false, inaccurate or incomplete, or where delivery cannot be made for reasons beyond the control of the assigned courier company, such as the recipient’s absence.

Notwithstanding the above, the provider must take the measures required of a diligent merchant to ensure that delivery is made within the agreed time; if this is not possible, delivery must be made as soon as possible, to the satisfaction of both sender and recipient, and no liability may therefore be attributed to the provider.

If the purchase does not involve the physical delivery of any product and is instead downloaded directly from the website, the provider will inform the user beforehand of the procedure to follow in order to complete the download.

The provider guarantees that such applications will be free from viruses or any other malicious content that could affect the proper functioning of the device on which they are installed. The provider is also not responsible for any use of these applications other than their intended purpose, or for the device failing to meet the minimum system requirements set out.

PRICE AND VALIDITY PERIOD OF THE OFFER

The prices shown for each product include Value Added Tax (VAT) and do not include any other taxes that may apply; prices will always be shown in Euros (€). Unless expressly stated otherwise, these prices do not include shipping, handling, packaging, shipping insurance, or any other additional services related to the purchased product or service.

The prices applicable to each product will be those published on the website and automatically applied during the final stage of the purchase process. The customer accepts that the price of some products may vary in real time. In any event, users will always be informed of this in advance.

For any information about their order, the user can contact the provider using the customer service phone number or email address indicated above. In all cases, the order number assigned and provided in the purchase confirmation email must be stated in the subject line of the message or given to the phone operator.

RIGHT OF WITHDRAWAL

The user has a period of 14 calendar days from the date of receipt of the product to return it. Unless the return is due to a defect in the product, shipping costs will be borne by the user. In all cases, the product must be returned in its original packaging and in perfect condition.

The right of withdrawal does not apply to software applications that are downloaded directly through the website, personalised products, or products excluded from this right for hygiene reasons or other legally established exceptions.

Information on exercising the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 calendar days without giving any reason.

The withdrawal period will expire 14 calendar days from the day you receive the product.

To exercise your right of withdrawal, you must notify us of your decision to withdraw from the contract by means of a clear statement (for example, a letter sent by post, fax or email to the provider’s contact details indicated above). You may use the withdrawal form template below, although its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the 14-calendar-day period has expired.

Effects of withdrawal:

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method we offer), without undue delay and, in any event, no later than 14 calendar days from the date we are informed of your decision to withdraw from this contract. We will process this refund using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any costs as a result of the refund. We may withhold the refund until we have received the goods being returned.

Withdrawal form template

(this form should only be completed and sent if you wish to withdraw from the contract)

• For the attention of (insert here the trader’s name, full address, and, if available, fax number and email address):
• I/We () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods/provision of the following service (*)
• Ordered on/received on ()
• Name of the consumer and user or consumers and users
• Address of the consumer and user or consumers and users
• Signature of the consumer and user or consumers and users (only if this form is submitted on paper)
• Date

() Delete as appropriate.

APPLICABLE WARRANTIES

All products offered through the website are completely original, unless otherwise stated in their description.

The provider guarantees the quality of the products covered, under the terms and within the periods legally established, starting from the date of delivery.

This does not cover defects caused by negligence, impact, improper use or handling, incorrect installation, or materials subject to wear from normal use.

In cases where the warranty applies, the provider will choose between repair, replacement, price reduction or refund, in accordance with the legally established terms.

To make use of the warranty within the legally established period, proof of purchase must be presented.

To make a warranty claim, please contact us using the provider’s phone number or email address indicated above.

APPLICABLE LAW AND JURISDICTION

These terms shall be governed and interpreted in accordance with Spanish law for any matter not expressly set out herein. The provider and the user agree to submit any dispute arising from the provision of the products or services covered by these Terms to the Courts and Tribunals of the provider’s registered address.

If the user is domiciled outside Spain, the provider and the user expressly waive any other jurisdiction and submit to the Courts and Tribunals of the provider’s registered address.